You can get more info about canceling an order or pre-order from Microsoft Store, or learn how to: If you don't see the confirmation email in your inbox after a few minutes, check your spam or junk mail folder. Select the check box next to the item and then select the Cancel item button.Ĭheck your inbox for an email confirming the order was canceled. If you don't see this option, you've already been charged for the item, but you can request an exchange or refund.
Select Cancel item next to the item you want to cancel.
Go to your Order history and find the order or pre-order. You can cancel one or more items in a Microsoft Store order or pre-order before you're charged or before the item has shipped.
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